WatchGuard works tirelessly to support and enable more than 10,000 MSSPs and VARs around the world. As a 100% channel-focused company, our partners are our customers. That’s why for “Get to Know Your Customer Day” – a celebration observed annually on the third Thursday of each quarter – our team took the opportunity to reach out to some of our channel partners (and their customers) to get to know them a little bit better. Some of their feedback was shared in a recent virtual Q&A written by Ryan Orsi for Software Business Growth magazine, where he shared partner perspectives on the top challenges and benefits of Wi-Fi security today.

Following is an excerpt from that article:

Q: How important is secure Wi-Fi to your core business?

A: Dustin McCreight, solution manager at NCR, an MSP that secures nearly 550 million transactions daily across retail and hospitality industries, safeguarding the billions of point of sale (POS) transactions and the systems connected to them: “One of the things that’s very important for us is to be able to deliver enterprise-grade security to our customers who may not have the resources to have a full-blown IT staff… There is a huge movement toward mobile POS platforms. Being able to deliver a secured reliable wireless platform for those POS devices to operate is huge for us.”

Q: What specific wireless challenges prompted your decision to build secure Wi-Fi into your IT management and networking strategy?

 A: Sarah Wilke, executive director at SIFF, the organizers of the largest film festival in the United States:  “We just weren’t able to get wireless coverage in those spaces. For us to transfer films between our locations, we really needed a robust network… In order for us to use point of sale through the wireless network – we needed something that was reliable, and particularly – something that was safe.”

Q: In what ways has improved Wi-Fi security and performance empowered your organization?

 A: James Priory, former Headmaster of Portsmouth Grammar School: “Being able to create a good wireless network with access points in every third room has been very cost-effective for us, which is an important consideration. Having a strong Wi-Fi signal throughout the school now means that tutors, students and visitors have continual access to key resources and communications wherever they are on campus, helping us to deliver the aims of our curriculum… We now have Apple TV as a learning resource and we’re currently rolling out plans to encourage pupils to bring their own tablets – extending our teaching experience with built-in peace of mind.”

To find out how other WatchGuard channel partners and their customers have paved a safe path for their organization with the help of secure Wi-Fi, check out the full Q&A in Software Business Growth. Learn about the latest Wi-Fi threat (Dragonblood), here. Or, learn more about the Trusted Wireless Environment framework, here. And, keep up on the latest in Wi-Fi security news here on Secplicity.